Fabrizio Ferri-Benedetti, who spent a few years as a technical author for Splunk and New Relic, joins Ben and Ryan for a dialog concerning the evolving position of documentation in software program improvement. They discover how documentation can (and may) be built-in with code, the significance of high quality management, and the hurdles to sustaining up-to-date documentation. Plus: Why technical writers shouldn’t be afraid of LLMs.
