Some VPN customers unique to Cisco AnyConnect Safe Mobility Shopper are reporting the difficulty whereby once they attempt to launch the VPN software program or attempt to begin/join/allow this system on their Home windows 11 or Home windows 10 laptop they get the error message VPN Agent Service not responding or beginning. This put up is meant to assist affected customers with essentially the most appropriate fixes.
The total error message when the difficulty happens in your system reads thus;
The VPN Agent Service isn’t responding. Please restart this software after a minute.
As reported by most affected customers, restarting the appliance as advised on the error immediate didn’t work for them.
VPN Agent Service not responding or beginning
In the event you’re encountering the difficulty whereby the VPN Agent Service isn’t responding or beginning while you attempt to begin the Cisco AnyConnect VPN software program put in in your Home windows 11/10 system, you’ll be able to attempt our really useful options within the order offered under to resolve the difficulty.
- Preliminary guidelines
- Verify important Cisco AnyConnect Providers
- Reinstall Cisco AnyConnect VPN software program
- Reset Home windows 11/10
Let’s see a fast descritption of those solutions.
Learn: Cisco AnyConnect error Connection try failed
1] Preliminary guidelines
Earlier than you attempt anything, be sure you tick all of the bins on the next pre-task and see if the VPN software program will begin usually with out throwing any error message.
Assuming that you’re utilizing the most recent Cisco AnyConnect software, couple of issues to test off your checklist:
- Did you put in the VPN shopper as an administrator AND operating this system as an administrator? In any case, you’ll be able to attempt these choices: enable Normal customers to run a Program with Admin rights, login as an Administrator earlier than making an attempt to put in or run this system, and you’ll grant or get Elevated Privileges.
- Be sure that your antivirus or any Third-party firewall isn’t inflicting the difficulty. For this, you’ll be able to merely briefly disable your safety software program. This largely is dependent upon the safety software program you have got put in. Seek advice from the instruction handbook. Typically. to disable your antivirus software program, find its icon within the notification space or system tray on the taskbar (often within the decrease proper nook of the desktop). Proper-click the icon and select the choice to disable or exit this system.
- It won’t appear to matter or apparent, however it should prevent many minor ‘complications’ attributable to barely outdated Home windows model/construct; all the time test for updates and set up any obtainable bits in your Home windows 11/10 system and see if the error reappears.
Learn: Repair VPN not working issues and points in Home windows
2] Verify important Cisco AnyConnect Providers
Investigations revealed that a few foremost companies particularly Cisco AnyConnect Safe Mobility Agent service related to the VPN shopper in query triggers the VPN Agent Service isn’t responding or beginning in your Home windows 11/10 system. On this case, to resolve the difficulty in hand, you could want to alter its Startup Sort to Handbook or Automated whether it is Disabled earlier than it should mean you can begin it.
Do the next:
- Press Home windows key + R to invoke the Run dialog.
- Within the Run dialog field, kind companies.msc and hit Enter to open Providers.
- Within the Providers window, scroll and find the Cisco AnyConnect Safe Mobility Agent service.
- Double-click on the entry to edit its properties.
- Within the properties window, click on the drop-down on the Startup kind and choose Automated.
- Subsequent, ensure that the service is began.
- Click on Apply > OK to avoid wasting adjustments.
- Relaunch the Cisco AnyConnect VPN software program.
In the event you verify all companies are set as advised, however the concern stays, you’ll be able to restart your PC and see if that helps.
Learn: Easy methods to restore lacking or deleted Providers in Home windows
3] Reinstall Cisco AnyConnect VPN software program
For many affected PC customers, what labored for them is Answer 1]. However within the occasion this isn’t the case for you, reinstalling the VPN shopper ought to get the job completed! And while you uninstall, ensure that all of the information from the AnyConnect set up listing are deleted (if not, delete them manually). So, to uninstall the software program, we suggest utilizing any of the free third-party software program uninstaller for Home windows 11/10. As soon as the clear uninstall is accomplished, you’ll be able to obtain the most recent model of the software program and set up usually in your system.
If the difficulty persists, attempt the following resolution.
4] Reset Home windows 11/10
Within the unlikely occasion neither of the options above labored so that you can repair the error in view, then it’s protected to imagine you could be dealing with some kind of system corruption. On this case, you’ll be able to reset Home windows 11/10 with the choice to maintain your private information. As soon as the reset process completes efficiently in your system, you’ll be able to then reinstall the most recent model of the software program.
Hope this helps!
Associated put up: Repair VPN Connection, Can’t hook up with VPN connection error
Why is Cisco AnyConnect not working?
If Cisco AnyConnect isn’t working in your Home windows 11/10 PC, you could must enable the app by means of Home windows Firewall. Within the Home windows Search bar, kind Permit an app and open Permit an app by means of Home windows Firewall. Click on Change settings. Make it possible for Cisco VPN is on the checklist, and it’s allowed to speak by means of Home windows Firewall. If that’s not the case, click on Permit one other app and add it.
Why can’t I log into Cisco AnyConnect?
The “Login failed” error message seems when you have got entered an incorrect or invalid username or password mixture, when attempting to log into the Campus or 2-factor VPN companies, by way of the Net VPN gateway along with your browser, or by way of the Cisco AnyConnect shopper.
