Hello, there’s a web page on Cocos.com about VIP Tech Help Service.
The issue is that I despatched an e mail to cocos help and I didn’t get a response, so I assumed right here is the place the place I can ask my questions.
- How ought to I submit VIP Tech Help request?
- What are the costs for this service?
I’ve additionally inquired in your behalf and haven’t obtained a response. I’m wondering if I’ve the contact data improper.
Let me contact once more.
Hah, appears I missed your e mail!!
Now I obtained it!
Did you utilize help@cocos.com?
No, there have been two emails on VIP web page I despatched an e mail to bd@cocos.com
Thanks. I’m speaking with my superiors about this matter. Keep tuned please.
Is there an replace on this? We too are questioning as a result of we are attempting to resolve points associated npm packages not working inside cocos. They’re added to the bundle.json file and are referenced accurately in VSCode, however they present up in temp/programming/packer-driver/targets/preview/assembly-record.json as resolved: {kind: error, textual content: Error: Module "<module identify>" not discovered for <path to file trying to import the module>}
We have now been experimenting with utilizing Cocos and Cocos Creator, and to this point have been very excited and inspired by its functionality and potential; but when we will’t discover a strategy to load these modules, it could get rid of our capacity to maneuver ahead with Cocos, which we take into account could be an enormous loss.
Expensive Cocos Workforce and Cocos Neighborhood!
we’re additionally very within the VIP Service. Contacted Cocos Workforce with ‘Contact Us’ and there’s no reply. Suggestions could be good. Thanks.
Hello, are you able to present us along with your e mail so we will test it out?
Hello, we don’t want tech help for now, however BTW that is my e mail:
s.mahdi.hossaini@gmail.com
