Hello, there’s a web page on Cocos.com about VIP Tech Assist Service.
The issue is that I despatched an e-mail to cocos help and I didn’t get a response, so I believed right here is the place the place I can ask my questions.
- How ought to I submit VIP Tech Assist request?
- What are the costs for this service?
I’ve additionally inquired in your behalf and haven’t obtained a response. I ponder if I’ve the contact information incorrect.
Let me contact once more.
Hah, appears I missed your e-mail!!
Now I obtained it!
Did you utilize help@cocos.com?
No, there have been two emails on VIP web page I despatched an e-mail to bd@cocos.com
Thanks. I’m speaking with my superiors about this subject. Keep tuned please.
Is there an replace on this? We too are questioning as a result of we try to resolve points associated npm packages not working inside cocos. They’re added to the bundle.json file and are referenced accurately in VSCode, however they present up in temp/programming/packer-driver/targets/preview/assembly-record.json as resolved: {kind: error, textual content: Error: Module "<module identify>" not discovered for <path to file trying to import the module>}
We’ve got been experimenting with utilizing Cocos and Cocos Creator, and to this point have been very excited and inspired by its functionality and potential; but when we will’t discover a option to load these modules, it could remove our capacity to maneuver ahead with Cocos, which we think about could be an enormous loss.
Pricey Cocos Staff and Cocos Neighborhood!
we’re additionally very within the VIP Service. Contacted Cocos Staff with ‘Contact Us’ and there’s no reply. Suggestions could be good. Thanks.
Hello, are you able to present us together with your e-mail so we will test it out?
