Kathryn Murphy, SVP of Product and Design at Twilio, chats with Stack Overflow CTO Jody Bailey about strolling the road between product design and engineering early of their careers, classes discovered at tech juggernauts like Salesforce and Amazon, and their respective roadmaps for integrating generative AI into their merchandise. Plus, recommendation for folks making an attempt to determine between product design and engineering (spoiler: you are able to do each).
Episode notes:
Twilio is a buyer engagement platform whose communication APIs for voice, textual content, chat, electronic mail, and video are utilized by thousands and thousands of builders. See what’s taking place on their weblog, dig into their docs, or try their Stack Overflow Collective.
This summer season, Twilio introduced CustomerAI, which applies the facility of LLMs to the wealthy troves of buyer knowledge that flows by means of Twilio’s platform. Study extra right here.
ICYMI: From the stage of WeAreDevelopers, Stack Overflow introduced a roadmap for integrating GenAI into our public platform and paid choices. Try Stack Overflow Labs to see what we’re engaged on.
Additionally ICYMI: Pay attention to our dialog with Jody about his path from physics to gross sales to programming and what drew him to working at Stack Overflow.
Register for SIGNAL 2023, Twilio’s buyer and developer convention, taking place just about and at no cost on August 23, 2023. Attendees can count on a deep dive into AI and the way it’s revolutionizing buyer expertise know-how.
Join with Kathryn on LinkedIn or the social community previously referred to as Twitter.
Join with Jody on LinkedIn.
Three cheers for Lifeboat badge winner blackgreen, who swooped in to save lots of How can I write a generic perform that accepts any numerical kind? from the howling void of ignorance.