Plex TV, a free streaming platform with a premium tier referred to as Plex Move, suffered an information breach, leaving their prospects’ delicate info uncovered to hackers.
In an e mail to customers on Wednesday, Plex introduced that cybercriminals managed to entry prospects’ passwords, e mail addresses and usernames. The breach impacts 15 million prospects, which is sort of half of Plex’s customers.
Plex urges customers to vary their passwords
“Whereas the account passwords had been secured in accordance with finest practices, we’re requiring all Plex customers to reset their password,” the streaming platform mentioned within the e mail.
Plex revealed that it found “suspicious exercise” on one in all their databases. After investigating the difficulty, the streaming platform discovered {that a} third-party entity managed to entry a restricted subset of information, together with customers’ emails, usernames, and encrypted passwords. Encrypted is the operative phrase right here. Plex maintains that customers’ password information is hashed and secured, however “out of an abundance of warning,” it’s requiring all Plex accounts to provoke a password reset.
When you’ve submitted your bank card info to subscribe to one in all Plex premium tiers, don’t fret. In keeping with Plex, you may breathe straightforward — your information is completely secure. “Relaxation assured that bank card and different cost information should not saved on our servers in any respect and weren’t susceptible on this incident,” Plex mentioned.
To vary your Plex password, launch a personal/incognito browser window. Subsequent, go to Plex’s password reset web page (opens in new tab). Enter your e mail tackle and hit “Ship Directions.” In a minute or two, you need to obtain an e mail that will provide you with directions on the right way to proceed with the password reset course of. Test Plex’s assist web page on the right way to change your password (opens in new tab) for extra detailed directions.
