HARTLAND, Wis., July 27, 2022 /PRNewswire/ — OneTouchPoint, Inc. (“OTP”) is offering discover of an incident that will have an effect on the privateness of sure people’ private info. OTP is a vendor who offers printing and mailing providers to varied medical insurance carriers and medical suppliers. To carry out these providers, OTP was supplied sure info by its prospects. OTP is offering particulars of the incident, its response, and steps people might take to higher shield their private info, ought to they really feel it applicable to take action. This discover is made on behalf of the impacted lined entities listed on the web site referenced beneath.
What Occurred? On April 28, 2022, OTP found encrypted information on sure pc methods. OTP instantly launched an investigation, with the help of third-party forensic specialists, to find out the character and scope of the exercise. The investigation decided that there was unauthorized entry to sure OTP servers starting on April 27, 2022. On June 1, 2022, OTP discovered that it might be unable to find out what particular information the unauthorized actor seen throughout the OTP community. OTP supplied a abstract of the investigation to its prospects starting on June 3, 2022. OTP later decided that the impacted methods contained sure info associated to people supplied by its prospects. Whereas OTP is unable to say definitively what private info was accessed by the unauthorized actor, OTP labored with their prospects to find out what private info associated to people was saved on the OTP community, to whom that info associated and OTP provided to mail letters to doubtlessly impacted people on behalf of those prospects. OTP has seen no proof of misuse of any info associated to this incident.
Whereas the precise knowledge parts fluctuate for every doubtlessly affected particular person, the scope of knowledge doubtlessly concerned consists of a person’s identify and a number of of member identification quantity, info supplied as a part of a well being evaluation, tackle, date of beginning, description of service, date of service and prognosis codes. One lined entity had Social Safety numbers of members impacted.
OTP takes the confidentiality, privateness, and safety of private info in its care significantly. Upon discovery, OTP instantly commenced an investigation to substantiate the character and scope of the incident. OTP reported this incident to legislation enforcement and applicable regulatory authorities, and OTP is taking steps to implement extra safeguards and evaluate insurance policies and procedures referring to knowledge privateness and safety.
OTP encourages people to stay vigilant towards incidents of identification theft and fraud, to evaluate account statements and rationalization of advantages types, and monitoring free credit score experiences for suspicious exercise, and detect errors.
People who need extra details about this occasion or to see a listing of impacted prospects can go to OTP’s web site at 1touchpoint.com.
SOURCE ONETOUCHPOINT
