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Not Seeing Medium Payouts. I haven’t been being attentive to my… | by Teri Radichel | Bugs That Chew | Jan, 2023


I haven’t been being attentive to my medium payouts as a result of just lately, irrespective of how a lot I write or how many individuals clap or what number of followers I get, the payout is about $2.

That is so acquainted. It jogs my memory of the state of affairs of my first information breach, the place I constantly obtained $2 after which my funds stopped.

Can be ironic or coincidental or one thing. Although on this case, I’ve nothing to do with the website configuration. It’s actually as much as Medium to ensure these items are working correctly or notify the client if there may be any challenge with the information the client has entered or an issue with the combination of Medium and Stripe.

Making an attempt to determine what’s going on

Properly, despite the fact that it’s solely $2, I seen some time again I wasn’t getting the funds. It wasn’t price my time to trouble about it, however I just lately began trying round to see what’s going on.

To begin with, my handle on my tax data was old-fashioned, so I up to date that. I don’t recall getting a request for brand spanking new data at my major Medium e mail handle or the one which was on the tax type. I additionally don’t assume that my outdated tax data would have brought about an issue for Medium. It might solely be an issue for me when getting paperwork by mail, which I by no means have that I do know of, from Medium.

I searched via all my emails for any emails from Medium that could be associated to this tax type or Medium and Stripe. I’m not seeing something saying there is a matter with my funds. Medium is reporting the quantity I’m making every month in e mail, despite the fact that I’m not seeing it in my checking account.

As I simply wrote, emails for my blogs weren’t going out both just lately.

I imagine that’s fastened now. Nevertheless it makes me marvel what different emails I’ll have missed.

As well as, I can’t discover any emails from Stripe.

Properly, I learn that and not using a correct tax type I won’t get funds. It’s not clear if I’ll obtain the funds that I didn’t obtain thus far if the tax type was the difficulty. However I don’t see the way it might be.

Can not confirm or change the Stripe account related to Medium

I’ve one other challenge as properly. I can not see the Stripe settings in Medium or what Stripe account is related to my Medium account. I appeared via all of the settings I might discover on Medium. The one factor I discovered was a hyperlink to the “Stripe Dashboard” which has a login to Stripe.

OK however I don’t know what e mail I used to enroll to Stripe. I’ve searched all my emails and I don’t see any emails from Stripe in any respect. I attempted each e mail handle I can consider together with all those who existed in my Medium account on the password reset choice on Stripe. None of them are linked to a Stripe account.

I arrange a brand new Stripe account and logged in from that Stripe Dashboard hyperlink in Medium and don’t see something associated to Medium.

So my query is, how am I purported to know what’s linking my Medium account to a Stripe account? How can I do know if another person linked their very own Stripe account to my Medium account and is receiving my $2 monthly. (Woo. Don’t spend it multi functional place, hacker, if that’s the case.)

I attempted to go looking for now to vary the Stripe account related to my Medium account. I discovered a web page to use for the companion program so I went via that. I’m already within the companion program. There was no hyperlink to change or specify my Stripe account.

I hope there may be nothing mistaken with the Medium/Stripe integration. Troy Hunt simply had a problem with Stripe integration, however I haven’t been getting funds for months so it’s most likely not the identical challenge.

The opposite drawback is — I can’t contact Medium as a result of the contact web page shouldn’t be working. I wrote about that right here. I’m undecided if it’s directing to another area moreover Medium.com or that portion of the positioning is on one thing I’ve blocked or what.

[Update: I figured out why the contact form wasn’t working — was in an incognito window. Submitted a request and hoping can get this resolved quickly.]

Perhaps I’ve to name Stripe to attempt to determine from their facet tips on how to get the e-mail for the account related to my Medium funds. It actually looks like there needs to be a approach to confirm or modify this on Medium.

I might spend much more time looking out round and attempting to determine this out however I’ve extra essential issues to do proper now. I want no matter is mistaken right here would magically repair itself and I might get the funds because of me. I’m certain it received’t be that straightforward.

Teri Radichel

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