[New Product] Customers Making Safety Errors? Coach Them in Actual-Time with SecurityCoach

We’re thrilled to announce a brand-new product designed that can assist you develop a robust safety tradition. SecurityCoach permits real-time safety teaching of your customers in response to their dangerous safety conduct.

SecurityCoach leverages your current safety stack so you possibly can configure real-time teaching campaigns to right away ship a SecurityTip to your consumer associated to the detected occasion. Actual-time SecurityTips are routinely despatched to customers through Microsoft Groups, Slack or electronic mail and are a strong enhancement to your present safety consciousness program. 

With SecurityCoach your customers obtain contextual, real-time teaching that reinforces your safety consciousness coaching and insurance policies, improves information retention and helps your customers to know the dangers related to their behaviors. 

When coupled with a new-school safety consciousness program which incorporates frequent simulated phishing exams, SecurityCoach corrects the real-world safety conduct of your customers in real-time so you possibly can create a stronger safety tradition throughout your group.

SecurityCoach Instance State of affairs: 

1. Your consumer opens an contaminated electronic mail attachment which may unfold ransomware in your community, or tries to go to an internet site with restricted content material on their work pc 
2. An current layer in your safety stack detects this dangerous exercise and creates an occasion
3. SecurityCoach ingests that occasion after which, through Microsoft Groups, Slack or electronic mail, sends a real-time SecurityTip to that consumer saying “Hey, it is a safety threat and right here’s why” 

Human Detection and Response

SecurityCoach introduces a brand new cybersecurity class referred to as Human Detection and Response (HDR). HDR is conceptually much like Prolonged Detection and Response (XDR), however HDR focuses on the human layer of your cybersecurity technique. HDR correlates, identifies and responds to the tens of 1000’s of detected occasions associated to the dangerous safety conduct of your customers being generated inside your current safety infrastructure. 

Consequently, HDR (and SecurityCoach) creates vital time financial savings to your overburdened Safety Operations Heart (SOC) crew by decreasing the quantity of alert noise brought on by repetitive dangerous behaviors, permitting the SOC to focus higher-priority threats. 

What SecurityCoach Means for You

• Coach customers in real-time primarily based on their very own real-world conduct, reinforcing comprehension and retention of your safety coaching, greatest practices, and established safety insurance policies
• Achieve extra worth out of your current funding in safety services and products
• Construct customized campaigns for high-risk customers or roles which might be thought-about a precious goal for cybercriminals
• Measure and report on improved real-world safety conduct throughout your group, offering justification for continued funding
• Scale back the burden on the SOC and enhance efficacy by automation and decreasing alert noise brought on by customers repeating dangerous safety behaviors

SecurityCoach is an non-compulsory add-on for KnowBe4 clients with a Platinum or Diamond degree safety consciousness coaching subscription.