Two days in the past, I used to be at my cousin’s residence making an attempt to troubleshoot a Brother laser printer that might not work. The printer was duplicated a number of occasions within the Home windows “Printers & Scanners” dialog, and troubleshooting needed to go so far as eradicating the entire print units, whereas rebooting a number of occasions, earlier than lastly reinstalling the newest driver, upon which level, lo and behold, it labored. Even Brother’s personal driver removing software would not work accurately.
It seems that most definitely none of that was Brother’s fault. We had been shocked on the time, as a result of Brother historically makes good {hardware} and software program. So, naturally, the wrongdoer was the truth is a Home windows Replace.
There is not any patch for the issue but, as Microsoft continues to be attempting to work out precisely why it occurs. On that observe, in case you’re having this difficulty, Microsoft desires you to report it utilizing their Suggestions Hub app, though do be suggested that you will have to be utilizing a Microsoft account to take action.
Within the meantime, you possibly can apparently repair the difficulty by trying on the Properties of the latest “Copy” of your printer, checking the “Port” that it makes use of, after which altering the unique copy to make use of that “Port” as an alternative. Assuming that works, you possibly can take away the opposite copies of your printer. If that DOESN’T work, because it did not for us, you are able to do what we did: take away each copy of each print machine, reboot, after which reinstall with the newest driver. That ought to repair it, at the least briefly.
Microsoft says it’s nonetheless investigating the difficulty and can present an replace when extra info is offered. Observe that this downside does not appear to have an effect on network-connected printers, so you’re most likely in a position to work round and keep away from the difficulty totally by connecting your printer to your Ethernet or Wi-Fi community.
