Kissflow Digital Office, aka Kissflow Workflow Platform, supplies a set of instruments to create, handle, and observe workflows. It has 5 core modules to deal with any sort of labor that strikes your means: processes, tasks, instances, datasets, and collaboration, though tasks and instances are at present being merged into a brand new module, boards.
With each no-code and low-code instruments, Kissflow guarantees to increase utility growth to your complete group. The corporate additionally gives a BPM platform, not coated on this overview.
Kissflow comes with greater than 200 pre-built templates. You possibly can set up these templates from the Kissflow market. After putting in them, you could have full management to configure them to your wants. Examples of templates embody gross sales enquiry, buy request, worker switch request, buy catalog, software program listing, lead qualification, gross sales pipeline, buyer onboarding, IT assist desk, bug monitoring, and incident administration.
Kissflow was renamed from OrangeScape Applied sciences in 2019. The corporate is headquartered in Chennai, India. Kissflow claims to have 1,000,000 customers in 10 thousand corporations distributed over 160 international locations.
Along with the platform, Kissflow gives paid coaching and consulting, which extends to constructing out your complete community of interconnected processes. Kissflow additionally has a accomplice reseller program.
As we’ll see, Kissflow has no-code modules aimed toward non-programmers, and low-code modules (apps) aimed toward IT. The person expertise for every has been tailor-made to their goal audiences, which makes them fairly completely different.
There have been over 400 distributors within the no-code and low-code growth house the final time I appeared. Gartner covers about 250 of them. Kissflow counts Microsoft Energy Apps and Google Cloud AppSheet as opponents for its no-code modules, and OutSystems, Mendix, and Appian as opponents for its low-code modules.
Kissflow information varieties
A Kissflow type is an entity with which you’ll acquire enter from the individuals who take part in your move. Types are predominantly utilized in flows like processes, tasks, and instances in Kissflow. A type has three main elements—part, area, and desk. As well as, varieties have workflows and permissions, and fields will be hooked up to computations.
Kissflow processes
A course of is a kind of workflow that ensures a strict sequential set of steps carried out on type information. Circulate admins for a course of can arrange a type to hold information, after which make a predefined path for it to observe. The system routinely routes the requests via numerous steps till the merchandise is full. Processes are an amazing slot in locations the place you’ll need strict management and effectivity.
The screenshots above present the varieties and move for a press launch request. Widespread processes embody trip requests, buy request, worker onboarding, finances approval requests, customer move requests, and vendor enrollments.
Kissflow instances, tasks, and boards
Case programs are helpful for help requests, incident administration, service requests, bug monitoring, assist desks (as proven beneath), gross sales pipelines, buyer onboarding, HR assist desks, and facility service requests. Instances help each listing and board views.
Kissflow tasks are adaptable and help numerous mission administration methodologies reminiscent of worth stream mapping, work breakdown construction, and iterative incremental growth. Initiatives use Kanban boards as their default visualization, and likewise help listing and matrix visualizations.
Initiatives and case programs are at present being mixed into a brand new module, boards.
Kissflow datasets
A dataset is a set of tabular information that can be utilized in your flows. Types in your flows can lookup data in your datasets or use the data for superior project logic.
A view is a subset of your dataset. You possibly can create views to limit entry to sure components of a dataset.
Kissflow integrations
An integration consists of a collection of sequential steps that point out how information ought to be transferred and remodeled between completely different Kissflow purposes or different third-party purposes. Every of those steps are constructed utilizing connectors.
Any integration begins with a set off—an occasion in one among your connectors that kick-starts your workflow. It pushes information from the move to finish one or many connector actions.
Kissflow apps
Low-code app growth in Kissflow makes use of visible instruments and customized scripting to develop and ship purposes. Kissflow’s app platform supplies a visible interface with drag-and-drop options and pre-configured elements that enable for utility growth with little or no coding. You possibly can optionally use JavaScript so as to add customized options to your utility.
Including code in Kissflow
You possibly can add performance to pages and elements by dealing with occasions. Kissflow can implement redirect and popup actions with out making you write code, however for extra difficult actions you’ll need to jot down some JavaScript.
Total, Kissflow has a wide selection of low-code and no-code capabilities, although its Instances and Initiatives modules are at present in flux. Combining these two no-code modules right into a single Boards module does appear to be a good suggestion, as deciding whether or not you want a Case or Mission system at the start of your growth effort will be difficult, particularly when you’re new to Kissflow.
I initially criticized the separation of Kissflow’s no-code modules and low-code apps into completely different growth programs with inconsistent person experiences. After some convincing by a Kissflow product supervisor, I accepted that actual builders want the three-stage (dev, check, manufacturing) deployment course of carried out for apps, whereas citizen builders usually discover that too difficult. I’ve seen related points in a number of contexts, not simply with citizen builders but in addition with information scientists.
As a facet impact of Kissflow’s new implementation of apps and transition from Instances and Initiatives to Boards, its documentation has grow to be a minimum of partially outdated. (A number of the documentation pages nonetheless say OrangeTech, which is a clue to their age.) I’m certain that can all be mounted in time. In the meantime, anticipate to ask a number of questions as you study the product.
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