Juniper Networks is seeking to simplify the management of enterprise networks by increasing the AI-driven conversational interface of its cloud-based Mist administration system and including a brand new safety entry management service.
Juniper is integrating the ChatGPT AI-based massive language mannequin (LLM) with Mist’s digital community assistant, Marvis. Marvis can detect and describe myriad community issues, together with persistently failing wired or wi-fi purchasers, unhealthy cables, access-point protection holes, problematic WAN hyperlinks, and inadequate radio-frequency capability.
By including ChatGPT capabilities, Juniper is increasing the position of Marvis and augmenting its documentation and help choices to assist IT directors shortly get the mandatory help with issues or challenges, mentioned Jeff Aaron, vice chairman of enterprise advertising and marketing at Juniper.
“As a part of Marvis’s core performance, we now have at all times provided a pure language-based conversational interface (CI), whereby you will get real-time solutions from Marvis to a wide range of questions, like ‘record any sad customers proper now’ or ‘troubleshoot Bob’s staff name,’” Aaron mentioned. “ChatGPT augments the CI capabilities inside our Marvis VNA by making it simpler to question documentation and historic knowledge-base information. Questions like ‘how do I configure a digital chassis for my [Juniper] EX4400s?’ or ‘What do the LED patterns imply on my AP45?’ are pattern queries that profit from this LLM integration,” Aaron mentioned.
“With ChatGPT integration, we’re in a position to perceive the character of the request and supply pure language replies, with straightforward tips to the place to go for extra info,” Aaron mentioned.
Juniper additionally expanded Marvis’s capabilities to assist with video issues by including help for Zoom calls. Marvis can now pull information from Zoom purchasers and the Zoom cloud and correlate it with network-specific insights to find out the foundation reason behind a foul video expertise, Aaron mentioned.
As well as, Marvis learns what causes poor Zoom experiences over time, permitting it to grasp tendencies and determine anomalies for proactive and predictive root-cause identification and correction. This provides IT groups an edge in decreasing the imply time to restore Zoom points, and, in lots of situations, it may well scale back Zoom help tickets solely, in response to a weblog from Juniper’s senior director of product advertising and marketing Christian Gilby.
ChatGPT and Zoom integration help is obtainable now with a typical Marvis VNA cloud subscription.
Along with increasing Marvis, Juniper added a community entry management (NAC) safety service to Mist referred to as Entry Assurance. Juniper Mist Entry Assurance consists of community admission controls utilizing the safe 802.1X customary and appears at consumer/gadget id, position and site context to permit for identity-based micro-segmentation and coverage project.
With Entry Assurance, clients can implement safe community authentication and authorization with out the challenges related to the standard on-premises NAC that may require {hardware} and plenty of administration, mentioned Sudheer Matta, group vice chairman of merchandise at Juniper.
“Community directors usually concern their very own legacy NAC options as a result of they’re constructed utilizing on-premises overlay {hardware}, which makes them brittle, advanced to deploy and function, and inherently missing in each scale and resiliency,” Matta mentioned.
Juniper Mist Entry Assurance resolution solves this subject by natively integrating NAC into the community infrastructure, and by leveraging AIOps and a cloud-native structure to arrange and function entry administration, coverage creation and enforcement from anyplace by way of a well-recognized interface, Matta mentioned.
Entry Assurance will let clients robotically add options, safety patches and updates with out interruptions or service downtime, similar to the remainder of Juniper’s Mist cloud providers, the seller said. Juniper has additionally deployed cloud situations of Entry Assurance in a number of regional areas to direct authentication visitors to the closest occasion for optimum response time and low latency.
Entry Assurance works with Juniper’s different cloud-based Assurance providers, together with its Wi-Fi Assurance providing, which measures efficiency and service-level metrics for wi-fi networks; Wired Assurance, which faucets into Juniper’s community routers and switches to collect telemetry information that measures community efficiency; and WAN Assurance, a cloud-based service that can collect telemetry information from Juniper WAN gear.
Mist Entry Assurance stems from Juniper’s acquisition of WiteSand’s cloud-based NAC safety expertise in 2022. Juniper has built-in WiteSand expertise within the Mist cloud service to supply customers a full suite of entry management options, together with a easy authorization coverage framework for onboarding visitor, IoT, BYOD and company gadgets.
Pricing for Mist Entry Assurance might be primarily based on the variety of energetic purchasers, and it will likely be out there within the first half of 2023.
Copyright © 2023 IDG Communications, Inc.
