Location: Noida
Firm: Common Electrical
Job Description Abstract
Supplies experience in sustained buyer success and development within the post-sales buyer lifecycle by coaching, skilled providers, technical assist, renewals, end result attainment, retention, growth, and buyer advocacy with a Digital focus. Impacts high quality of personal work and the work of others on the crew. Executes customary operational/technical duties usually topic to directions and work routines. There may be latitude to rearrange the sequence to finish job/duties primarily based on altering work conditions.
Roles and Obligations
Contribute to the implementation of MES options using the Software program Suite. Personal technical deliverables throughout the whole lifecycle of the tasks. Have interaction all through the total lifecycle of assigned tasks, collaborating in selections on structure, design, and performance to maintain applications on monitor by way of finances, time, and buyer expectations. Work carefully with the consumer to know their wants and develop methods tailor-made to their group by web site assessments. Additionally make customary suggestions on workflow, software, interface, reviews, testing and uploads to prospects by the implementation course of. Is answerable for go-live readiness and assist in addition to post-live checkups and can be required to work collaboratively with inner crew members and purchasers to make sure buyer satisfaction
Broadening data of personal technical self-discipline to execute coverage/technique. Might embrace assist roles with specialised technical subject of information; nonetheless buying greater degree data and expertise.
Primary understanding of key enterprise drivers; makes use of this understanding to perform personal work. Good understanding of how work of personal crew integrates with different groups and contributes to the realm.
Might have some autonomy to make selections inside an outlined framework. Resolves points in conditions that require good technical data and judgment inside established procedures. Consults extra senior crew members for points outdoors of outlined directions/parameters.
A job at this degree requires good interpersonal expertise and could also be required to steer a junior crew. For buyer dealing with roles, develops robust buyer relationships and serves because the interface between buyer and GE. Explains technical data to others.
Required {Qualifications}
For roles outdoors of the USA- This function requires fundamental expertise within the Companies & Digital Implementation Companies. Candidates ought to have put up commencement in Energy System Engineering with 2-6 years of expertise within the EMS/DMS/WAMS area
For roles in USA – Bachelor’s diploma from an accredited college or school (or a highschool diploma / GED with at the very least 6 years of expertise in Job Household Group(s)/Perform(s)).
Desired Traits
Sturdy oral and written communication expertise. Skill to doc, plan, market, and execute applications.
