We’ve all heard the saying, “You possibly can’t handle what you don’t measure.” That is true in each aspect of life, however particularly relating to managing groups and the assets they use to get the job carried out. However constructing customized studies takes time, and canned measurements don’t at all times provide the knowledge that you just want. So how do managers be sure that the answer shouldn’t be worse than the issue?
Enter the brand new and improved Dashboard on Stack Overflow for Groups, your go-to software for viewing all the most crucial metrics that can be utilized to achieve perception into a number of areas with improved customization.
We’re excited to share that this software is on the market instantly for Marketing strategy prospects for Stack Overflow for Groups. A launch for Enterprise prospects is coming quickly.
What the brand new and improved Dashboard does
The present Dashboard may help reply questions corresponding to:
- What’s the general well being and exercise of your group?
- Who’re the highest contributors inside your group?
- How a lot time are your engineers saving when on the lookout for solutions or technical info?
- How profitable are your inside advertising and marketing methods at driving engagement?
The brand new and improved Dashboard builds upon present options to supply organizations much more perception into how their workforce is using Stack Overflow for Groups.
Filter by Tag: Customers will now have the flexibility to filter engagement metrics by tag, permitting them to see the breakdown of latest questions, new solutions, median time to reply, reply ratio, edits, interplay charge, trending content material, and person breakdown by the precise tag they choose. All customers will be capable of obtain the tag-filtered metrics in a CSV file.
Trendlines: Benchmarks & Examine Dates: This function permits customers to trace engagement over a specified time interval and in opposition to an outlined benchmark set by directors. The accessible benchmark metrics embody interplay charge, median time to reply, questions, reply ratio, and energetic distinctive guests. Reviewing these metrics often permits directors to proactively get forward of any drops in engagement and kick-off motion plans, corresponding to “Stack-a-thons,” to get their group again on monitor.
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| Observe engagement over time |
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| Observe engagement in opposition to an outlined benchmark |
Trending Insights: The trending function provides customers a extra holistic view into how Groups is being utilized inside their group. What tags are being utilized roughly? What questions and articles have been considered probably the most? What does this info imply by way of focus areas to your group? You should utilize these insights to grasp the place your group has potential information gaps, friction factors, or alternatives to offer targeted coaching.
Integration Insights: Integration Insights permits directors to see how customers are participating with Stack Overflow for Groups from built-in chat purposes. Out of all of your new questions and solutions, what number of of these have been requested from the applying and what number of have been requested and answered by way of Slack or Microsoft Groups? Chat purposes can conceal numerous friction factors – with the brand new dashboard, you possibly can uncover the dimensions of frictions that could be taking place outdoors the Stack Overflow for Groups platform.
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| Trending searches comparability |
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| Trending questions comparability |
In case you don’t have these integrations put in but, your Stack Overflow for Groups administrator can set up the Slack or Microsoft Groups integration to your group.
Personalised Dashboards: The brand new and improved dashboard options customization that permits customers to pull and drop their metrics within the structure that greatest serves their wants. Every customers’ view is robotically saved after each transfer, storing their new default view.
In conclusion…
The brand new and improved Dashboard is now accessible to Marketing strategy prospects for Stack Overflow for Groups, and coming quickly to Enterprise prospects. We are able to’t anticipate our prospects to see the worth that this new customizable dashboard will add to their organizations.
Wish to study extra or improve? Contact us in the present day.
