Distant entry and distant management laptop software program resolution TeamViewer has been in existence since 2005. The Germany-headquartered firm set base in India in 2018. The software program, like many different related functions, noticed an apparent spike in utilization when the COVID-19 pandemic hit us in March 2020.
However together with its professionals, work at home additionally got here with its points – communication obstacles being considered one of them. To construct higher communication and monitoring techniques, firms deployed productiveness apps and distant entry softwares to determine the exercise of their workers and interact higher with them. TeamViewer is a well-liked selection amongst these functions.
Lately, the corporate appointed Rupesh Lunkad as managing director, India. He succeeded Krunal Patel, who performed a pivotal function when TeamViewer was establishing its presence in India in 2018.
How does TeamViewer make cash?
Primarily, it doesn’t require registration and is freed from cost for non-commercial use. There are three ranges of paid business use the corporate offers:
- Enterprise License: One licensed person can provoke system connection one session at a time, priced at ₹1,499 per thirty days.
- Premium license: A number of licensed person accounts that allow one person to attach at any given time, priced at ₹3,099 per thirty days.
- Company License: A number of licensed customers can provoke system connections, with as much as three periods open on the identical time, priced at ₹6,599 per thirty days.
Picture: TeamViewer
Enterprise enterprise is rising robust
Whereas declaring the Q1 2022 outcomes, Teamviewer CEO Oliver Steil talked about how the corporate has achieved double-digit development on prime of 2020’s and 2021’s robust first quarters, underlining the resilience of enterprise regardless of common macroeconomic uncertainty and a extra normalised working setting.
He emphasised that the Enterprise enterprise is rising strongly with an ever-increasing contribution to the corporate’s success, and the Q1 2022 figures point out that as properly. It exhibits that there’s continued momentum, with billings up 51% YoY to succeed in € 35.2 million. The Enterprise enterprise accounts now for 22% of whole billings, indicating a mixture shift of the companies.
Picture: Inauguration of TeamViewer’s new R&D hub in Portugal
For Q1 2022, the billings are up by 12% in comparison with the earlier yr. There may be robust retention of pandemic cohorts leading to 101% Web Income Retention. The corporate informs that the SMB enterprise is up 4% YoY, with larger high quality tiers rising 15% YoY (LTM). The subscriber growth is steady, with 620,000 on the finish of Q1 2022.
Picture: TeamViewer Quarterly Assertion Q1 | 2022
Go down after pandemic subsides?
Although hottest for its distant entry software program, that’s not the one space TeamViewer caters to. In an interview with CNBC final yr, Steil stated, “We’re lively in numerous elements of the enterprise. For giant prospects, we’re again within the regular rhythm of pipeline constructing and a gross sales cycle of three to 6 months. We even have smaller tickets which have a gross sales cycle of a day or two.”
When requested if the corporate is anticipating a drop in demand because the disaster felt in 2020 and 2021 has subsided, Steil provides that he appears to be like on the scenario otherwise.
“We’ve broadened our resolution portfolio. We’re offering options with augmented actuality and IoT that may actually go into digitalising industries throughout the globe with very completely different use circumstances, like frontline employee enablement and distant IT administration. So, there’s way more to our enterprise than working from residence. WFH simply led to some further spike final yr, however that’s truly solely an element, and we’re shifting increasingly more to various use circumstances. Over the previous couple of years, we’ve invested and put in additional R&D. The options portfolio now consists of all the worth chain of companies,” he provides.
Extra innovation and diversifying product choices (IoT, AR)
- Help AR – It’s a distant assist resolution that gives safe augmented reality-powered visible help. It makes use of applied sciences like superior 3D object monitoring, with which the professional can “mark” the show with arrows, notes, and highlights that make it straightforward for the person to comply with together with the professional’s directions. Optical Character Recognition (OCR) capabilities are additionally used to recognise printed characters like these usually discovered on machines, instruments, and tools.
Picture: World Class After-Gross sales Assist with xAssist for improved high quality and quicker service; TeamViewer
- TeamViewer Frontline – It’s a totally built-in augmented actuality resolution. TeamViewer says that “Frontline is designed to consciously empower the human employee in an more and more digitised working setting.”
- TeamViewer Interact – TeamViewer calls it a next-gen digital buyer engagement platform for on-line gross sales, digital customer support, and video consultations. It comes with scalable cloud or on-premises deployment choices, single sign-on (SSO) integration, and built-in safety.
India technique
TeamViewer opened its doorways to India in 2018 and appointed Krunal Patel as Head of Gross sales within the nation. At the moment, the corporate had talked about leveraging the market’s immense development potential for enterprise in addition to SMB distant entry, collaboration and IoT options. In an interview in 2019, Patel stated that one of many essential causes the corporate got here to India is the expansion the nation is experiencing. The corporate wished to have extra Indian purchasers and higher assist Indian prospects. The agency has prospects coming in all sizes and styles from throughout the nation.
Throughout the current appointment of Lunkad, Sojung Lee, president of Asia Pacific, TeamViewer, stated that this hiring would assist to broaden its footprint within the India market additional and create a powerful ecosystem of alliances with its companions.
Competitors
There are a lot of merchandise out there just like TeamViewer which can be giving it stiff competitors. A few of them are:
- AnyDesk – One of many largest rivals of TeamViewer is AnyDesk. It lets the person view the display, management the mouse & keyboard, and handle information & recordsdata of different units. The corporate says that AnyDesk Software program has been downloaded over 500 million instances with a presence throughout the globe.
Picture: AnyDesk vs TeamViewer – Why AnyDesk Is the Higher Different
- Chrome Distant Desktop – It solves an identical goal and is backed by Google. If one must entry their work laptop from residence, view a file from a house laptop whereas travelling, or share a display, Chrome Distant Desktop permits all of that. TeamViewer can management any system – computer systems or mobiles, whereas Chrome Distant Desktop limits to mobiles; flexibility is much less.
- GoToMyPC – It has been in existence since 1998 and has three variations – Private, Professional and Company.
Whereas a number of rivals have cropped up, TeamViewer retains its lengthy existence amongst customers. Broadening its functions is likely to be a good suggestion to maintain the competitors and the shift again to work in workplaces.
