Expertise companies and consulting firm Capgemini on Friday introduced the acquisition of Aodigy Asia Pacific, a Singapore-based CRM firm that provides a full vary of Salesforce ecosystem buyer engagement options. With this acquisition, Capgemini goals to additional strengthen its companies within the area.
“We’re responding to shopper calls for by creating one of many area’s largest and most-awarded buyer expertise groups specializing within the Salesforce ecosystem,” stated Olaf Pietchner, CEO of APAC at Capgemini and member of the group government committee. The acquired firm has constructed Salesforce-based options, together with gross sales optimization, buyer interplay, cloud migration and enterprise course of automation, by way of its operations in Singapore and Vietnam.
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Pietchner added that firms and public sector departments are in search of methods to ship distinctive personalised experiences whereas repeatedly reinventing their companies and choices. “Our experience and perception in buyer relationship administration, enterprise and expertise are a powerful match with Capgemini’s digital transformation capabilities,” stated Tjioe Yeow Chong, co-founder and associate of Aodigy Asia Pacific.
He added that becoming a member of Capgemini would include new profession alternatives for his or her extremely expert individuals and supply their shoppers in Singapore and Vietnam entry to the dimensions and breadth of Capgemini’s world-class end-to-end enterprise options.
This was Capgemini’s fifth acquisition within the Asia-Pacific prior to now 24 months. Final 12 months, it acquired Multibook’s SAP world companies line. It enabled Capgemini to additional construct its SAP capabilities and enrich its shopper portfolio of enterprise companies in Japan and SouthEast Asia.
The slew of acquisitions complement the corporate’s ambition to supply shoppers all through the area with market-leading digital, information, and cloud companies with a view to generate sustainable enterprise worth.
