AUSTIN, Texas, Jan. 10, 2023 /PRNewswire/ — Bay Bridge Directors, LLC, (“BBA”), an Austin, Texas primarily based full-service third-party administrator of insurance coverage merchandise that works with many main insurance coverage carriers and employers, has discovered of a knowledge safety incident that concerned the non-public data of people enrolled in some employment insurance coverage advantages administered by BBA for calendar yr 2022.
On September 5, 2022, BBA skilled a community disruption. BBA instantly took steps to safe the community surroundings and engaged a cybersecurity agency to conduct an investigation. The investigation decided that an unknown actor gained entry to the BBA community on or previous to August 25, 2022 and obtained sure knowledge from the BBA community on or about September 3, 2022. After an intensive investigation, on December 5, 2022, BBA decided that sure private data was concerned within the incident and labored diligently to establish and notify these people.
The next private and guarded well being data could have been concerned within the incident: title, tackle, Social Safety quantity, driver’s license or state identification card quantity, medical data, medical insurance data, and/or date of delivery. The non-public and guarded well being data concerned was shared with BBA both by the person, the person’s employer, and/or the person’s insurance coverage service(s), in reference to enrollment in an employment insurance coverage profit plan for calendar yr 2022.
Up to now, BBA just isn’t conscious of any proof of the misuse of any private and guarded well being data concerned on this incident. Nonetheless, on December 29, 2022, BBA mailed discover of this incident to doubtlessly impacted people for which BBA had identifiable tackle data. On this notification letter, BBA offered details about the incident and about steps that doubtlessly affected people can take to guard their data. BBA additionally supplied these people entry to 24 months of complimentary credit score monitoring and id safety providers by way of IDX, a nationwide chief in id safety providers.
BBA has established a toll-free name middle to reply questions concerning the incident and to handle associated issues. IDX name middle representatives can be found Monday by way of Friday from 8:00 a.m. – 8:00 p.m. Central Time and may be reached at 1-833-896-5300. People who haven’t obtained a notification letter however are doubtlessly impacted can receive verification of eligibility by way of the IDX name middle to enroll in providers.
The privateness and safety of private data is a high precedence for BBA, which deeply regrets any inconvenience or concern this incident could trigger.
SOURCE Bay Bridge Directors, LLC