A new year often means seeking out new and better ways of serving your employees and customers. And while you try to anticipate their needs, change is constant. A great search experience makes your employees more resilient to change by allowing them to more readily tap into your organizational knowledge to find solutions and opportunities for collaboration. To provide the most relevant search results in these moments, we’re delivering a more consistent, flexible, and intuitive search experience to our Stack Overflow for Teams Enterprise customers that understands user intent and context, instead of relying on keywords alone.
Having an internal community that shares knowledge throughout the year enhances your search experience even more. When communal knowledge is accessible in a central place, it can be discovered and reused by others more easily. Your 2023 Stacked celebrates your Stack Overflow for Teams community’s most meaningful contributions so they are proud and eager to share more solutions, insights, and other knowledge in 2024.
Let’s take a look at the first Stack Overflow for Teams Enterprise release of the year in more detail, focusing on how your teams can celebrate your community’s contributions and how search improvements will make these contributions more discoverable.
Every year, many of us pause to celebrate our accomplishments, acknowledge people in our network who helped us get there, and identify areas where we’d like to improve. But at work, we’re often marching toward deadlines that take our attention away from recognizing these milestones. Enter Your 2023 Stacked: An annual look back that celebrates the most meaningful contributions to your Stack Overflow for Teams community, their impact, and the people who made them.
Your 2023 Stacked goes beyond the dashboard to provide a curated, interactive view of engagement that can be shared with your community to make them proud of their contributions and eager to contribute more in the next year. Here are the sections you’ll see on the page:
- Top Contributors: People contribute to communities in different ways. To be inclusive of the unique qualities that make your community great, we’ve broken out the 2023 Top Contributors section into different categories like “Most supportive” and “Most curious.”
- Popular Contributions: In the 2023 Popular Contributions section, you’ll see your site’s most popular posts and tags. This section inspires users to bookmark and engage with content, watch tags, join Communities, and contribute more knowledge in 2024.
Since Stack Overflow is so embedded in the technologist problem-solving process, search has always been core to our experience. But knowing exactly what to search for can be a blocker to finding a solution. Stack Overflow for Teams helps your organization share knowledge and break down silos so employees find answers and get back to work faster. Oftentimes, the answers they’re looking for already live on your site, they just need to find them. In this release, we’ve improved our search functionality to make answers more discoverable when and where they’re needed.
To do this, we’ve implemented some technical improvements to provide a better search experience with more consistent results and more relevant answers. Key to these improvements is semantic search, which may interpret the which means of search queries past the precise phrases and phrases themselves. This extends the effectiveness of search to raised perceive the intent and the context of a search, not simply the particular key phrases a consumer enters within the search bar. In consequence, customers can extra naturally work together with search and get the solutions they want sooner, with much less time spent in product looking out, adjusting search standards to search out the precise key phrases, or parsing by content material. This improved search:
- Supplies extra related search outcomes by recognizing the relatedness of search phrases and ideas and deciphering consumer intent.
- Permits you to search utilizing pure question-and-answer language as an alternative of a inflexible syntax of key phrase manipulation.
- Delivers extra constant search outcomes throughout channels so you discover what you want whether or not you’re looking out within the platform or by way of a customized integration constructed with our API.
A extra correct, thorough, and accessible search expertise helps customers discover solutions sooner, uncover new content material, and keep within the circulation of labor.
The Slack integration for Stack Overflow for Groups presents customers a streamlined approach to work together with their information base with out switching between apps. The most recent replace to our Slack integration makes use of Slack’s block package so we are able to ship enhancements sooner and extra often, like the trendy notifications on this launch.
Right here’s to all of your communities achieved in 2023 and the nice information to be shared and found in 2024!
