Cisco once more opened its checkbook this week and snatched up privately held broadband-network monitoring firm SamKnows for an undisclosed quantity.
Based in 2008, the London-based agency makes use of a worldwide community of software program brokers positioned in the whole lot from residence techniques to cell units and repair supplier netoworks to get a real-time measurement of web efficiency and buyer expertise. Via a central dashboard the firm can analyze the outcomes and determine faults and the foundation reason for issues to assist with remediation.
SamKnows know-how can be built-in into Cisco’s ThousandEyes cloud-based community intelligence software program that analyzes the whole lot from the efficiency of native and wide-area networks to ISP, cloud, and collaboration-application efficiency to the well being of the web.
Since buying ThousandEyes in 2020 its cloud, enterprise, and endpoint-agent know-how has been built-in in a single vogue or one other throughout Cisco’s core product strains reminiscent of its Catalyst and Nexus switches, and it’s a part of Cisco’s predictive networking in addition to its Full Stack Observability efforts.
“Making certain end-to-end connectivity from residence environments is now important for enterprises supporting distant staff, software suppliers reaching customers, and broadband suppliers sustaining buyer satisfaction,” wrote Mohit Lad, CEO & co-founder of Cisco’s ThousandEyes in a weblog concerning the acquisition. “SamKnows presents huge visibility and wealthy perception into shopper broadband networks, enabling community operators to see and enhance community efficiency and software expertise for his or her clients.”
“Cisco’s acquisition of SamKnows will increase ThousandEyes’ visibility of broadband networks and last-mile efficiency by way of SamKnows’ fleet of thousands and thousands of vantage factors on residence routers and cell units linked to web service suppliers across the globe,” Lad wrote. “It is going to additionally deliver ThousandEyes’ end-to-end community assurance to extra broadband service suppliers, enabling them to isolate and troubleshoot points sooner to guarantee a differentiated buyer expertise that reduces churn, attracts customers, and permits them to raised compete in at present’s market.”
Enterprises, communication service suppliers (CSPs), digital service suppliers, and webscalers are all balancing the escalating demand for brand new purposes and providers with rising consumer expectations for service high quality and time to decision, wrote Jonathan Davidson, government vp and normal supervisor of Cisco Networking in a weblog concerning the acquisition. “Success relies on basically shifting from fundamental community connectivity at an enormous scale to a deeper deal with real-time visibility, insights, and actions to please clients and customers throughout any software, cloud, and community.”
The acquisition is Cisco’s second in as many weeks and its sixth this yr. Final week it mentioned it was buying Accedian Networks for an undisclosed value.
Accedian’s efficiency evaluation and monitoring platform–aimed at cell backhaul, knowledge middle providers, service suppliers and cloud connectivity customers–provides community visibility, can diagnose issues and advocate remediation.
The opposite acquisitions this yr embody Armorblox for big language fashions, Smartlook for cell software monitoring, Lightspin for cloud safety, and cloud community safety agency Valtix.
Cisco expects the SamKnows aquisition to shut in the primary quarter of its FY24.
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