Some Microsoft clients have been unable to entry the corporate’s Azure and Microsoft 365 providers on Thursday on account of a difficulty with Microsoft’s geolocation providers.
Simply after 12 p.m. GMT, the Microsoft 365 Standing Twitter account posted a tweet alerting clients to the truth that it was “investigating a difficulty the place customers with particular conditional entry insurance policies utilized could also be unable to entry any Microsoft 365 service,” including that Microsoft was making an attempt to reverse a current change so as to mitigate the affect.
On account of the change, some customers who had an IP-based conditional entry coverage skilled sign-in points, as Microsoft’s geolocation service was inadvertently displaying visitors was originating from Tashkent, Uzbekistan, relatively than the real nation of origin.
“Not cool. Sending US-based visitors to Uzbekistan is unacceptable on many ranges,” Twitter person @brianwilson stated in a tweet, together with screenshots of visitors being routed to Toshkent (the native identify for Tashkent).
“Second time this MONTH this has occurred. Earlier this month Azure AD was reporting a few of our customers as being in India; in the present day it is reporting some are in Tashkent, Uzbekistan (myself included). We’re 100% based mostly in Canada!” Andy Matthews, an impacted buyer, stated in a tweet.
Though the problem was finally resolved about eight hours later, a number of replies to Microsoft’s preliminary tweet instructed the issue had began many hours earlier than the corporate first took to social media to alert its clients.
This isn’t the primary time this 12 months Microsoft clients have been left unable to entry the corporate’s providers. On the finish of January, Microsoft applied a community change that noticed clients throughout the globe unable to entry its collaboration suite Groups and e mail service Outlook, in addition to Microsoft Change On-line, SharePoint On-line, and OneDrive for Enterprise.
Lower than two weeks later, clients as soon as once more reported having points accessing Groups and Outlook.
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