Some customers have reported that their Home windows pc freezes or crashes when watching movies. It doesn’t matter whether or not they watch movies on-line of their net browsers or offline in media participant software program, their pc both freezes or crashes. In case you are going through the identical subject in your Home windows 11/10 pc, the options offered on this put up could assist you to.
Laptop freezes when watching movies
In case your Home windows 11/10 pc freezes or crashes when watching movies, the next solutions could assist you to repair the issue. Earlier than you proceed, we propose you test for Home windows updates. If an replace is on the market, set up it after which test if the issue happens.
- Run an acceptable troubleshooter
- Roll Again your graphics card driver or uninstall the newest Home windows Replace
- Replace or reinstall your graphics card driver
- Troubleshoot in a Clear Boot state
- Carry out SFC and DISM scans
- Attempt one other media participant
- Clear your net browser cache and cookies
- Attempt one other net browser
- Enhance digital reminiscence
- Create a brand new consumer profile
- Carry out an In-place Improve
Beneath, we now have defined all these fixes intimately.
1] Run an acceptable troubleshooter
Home windows 11/10 has built-in automated troubleshooters that assist customers repair issues on their computer systems. Your pc crashes or freezes each time you play a video. Therefore, working the next troubleshooter might help.
- Video Playback Troubleshooter
- System Upkeep Troubleshooter
To run the Video Playback Troubleshooter, comply with the steps offered under:
- Click on on Home windows Search and kind management panel.
- Choose the Management Panel from the search outcomes.
- Within the Management Panel, change the View by mode to Giant Icons.
- Click on Troubleshooting.
- Click on {Hardware} and Sound.
- You will notice the Video Playback choice on the backside of the web page. Click on on it to launch the Video Playback Troubleshooter.
- When the Video Playback Troubleshooter seems in your display, click on Superior and choose the Apply repairs robotically choice. After that, click on Subsequent to start out the troubleshooter.
The steps to run the System Upkeep Troubleshooter are written under:
- Open the Management Panel.
- Change the View by mode to Giant Icons.
- Choose Troubleshooting.
- Click on System and Safety.
- Now, click on System Upkeep. This may launch the System Upkeep Troubleshooter.
- When the System Upkeep Troubleshooter seems, click on Superior and allow the Apply repairs robotically choice.
- When you see the Run as administrator choice, click on on it after which click on Subsequent to start out the troubleshooter.
Wait until the above troubleshooters full the troubleshooting course of. After that, test for those who can play a video or not. If not, attempt the subsequent answer.
Repair: Video Playback points, issues and errors
2] Roll Again your graphics card driver or uninstall the newest Home windows Replace
You possibly can attempt rolling again your graphics card driver and see if this helps. Open the Machine Supervisor and open the properties of your graphics card driver. Now, see if the Roll Again choice is on the market. If sure, roll again the motive force. This motion will uninstall the newest driver replace.
If the issue has began occurring after putting in a sure Home windows Replace, we propose you uninstall the newest Home windows Replace and see if it helps.
3] Replace or reinstall your graphics card driver
One doable reason for this drawback is the corrupted or outdated graphics card driver. You must replace the graphics card driver. To try this, open the Elective Updates web page in Home windows 11/10 Settings and see if an replace to your graphics card driver is on the market there. If sure, contemplate putting in it. Updating the graphics card driver ought to repair the issue.
If this doesn’t work or if an replace will not be obtainable, go to the official web site of your graphics card producer and obtain the newest model of your driver from there. After that, uninstall the at present put in model of your graphics card driver out of your pc utilizing the Show Driver Uninstaller (DDU) software program. Don’t fear, you’ll not lose your show after putting in the graphics card driver. After uninstalling the motive force, run the installer file that you simply downloaded from the producer’s web site to put in the graphics card driver manually.
4] Troubleshoot in a Clear Boot state
There may be a conflicting background or software program inflicting the issue. By troubleshooting your system in a Clear Boot state, you’ll be able to establish that program. In a Clear Boot state, Home windows begins solely with vital apps and companies. All different companies and startup apps stay disabled. After beginning your system in a Clear Boot state, play a video and see if it freezes or crashes your system. If not, you might be going through the issue attributable to a problematic background app or software program.
To establish the problematic utility, allow a few of the disabled packages within the Clear Boot state after which restart your pc within the regular mode. Now, play a video and see what occurs. In case your pc crashes or freezes this time, one of many packages that you’ve simply enabled is the wrongdoer. To establish it, begin disabling the packages one after the other that you’ve simply enabled and play a video each time you disable a program. This course of will take time however assist you to discover the wrongdoer. As soon as you discover the problematic utility or software program, uninstall it and discover its various.
5] Carry out SFC and DISM scans
One doable reason for this drawback is the corrupted system picture recordsdata. There are a lot of causes of the broken system picture recordsdata, like an influence surge, malware or virus an infection, and many others. If there are any broken system picture recordsdata in your system, working the SFC and DISM scans will restore them.
After each the scans get accomplished, it’s best to be capable to play the movies with out interruption.
6] Attempt one other media participant
There are a selection of free media participant software program obtainable on the web. You possibly can obtain and set up these free media gamers in your system to play movies.
7] Clear your net browser cache and cookies
If a video playback in your net browser freezes or crashes your pc, there may be some corrupted cache or cookie information. Clear the cache and cookie information of your net browser and see if it helps. To take action, press the Ctrl + Shift + Delete keys. This shortcut will open the Clear Shopping Information window in most net browsers. Now, choose cookies and cache, and delete them.
8] Attempt one other net browser
Play the video in one other net browser. This may let you realize whether or not the problem is happening on a selected net browser or not. If the video playback doesn’t freeze or crash your pc, reset the browser you might be going through the problem with. The method to reset some fashionable net browsers is written under:
- To reset Chrome to default, open Chrome settings, then open the Superior Settings. Scroll down and you will notice the “Restore settings to their unique defaults” choice.
- To reset or refresh Firefox, open Firefox Settings, then go to “Assist > Troubleshoot Data.” Now, click on on the Refresh Firefox button.
- To reset Microsoft Edge to default, open Edge, then go to “Settings > Reset Settings.”
9] Enhance Digital Reminiscence
One other efficient answer to repair this drawback is to enhance Digital Reminiscence. Growing the digital reminiscence could enhance the system efficiency. If this fixes the issue, improve the bodily RAM. If this technique doesn’t repair the issue, revert the modifications that you’ve made and take a look at the subsequent answer.
10] Create a brand new consumer account
Typically, the issue happens on a selected consumer account. You possibly can test this by creating a brand new consumer account. Open your Home windows 11/10 Settings and create a brand new native administrator account. After creating the brand new consumer account, sign off out of your present account and log into the brand new consumer account that you’ve simply created. Now, play a video and see what occurs.
11] Carry out an In-place Improve
If not one of the above options labored for you, carry out an In-place Improve. The in-place improve installs the Home windows working system with out uninstalling the present one. It additionally repairs the consumer’s system. Although the in-place improve doesn’t delete any information out of your pc, we advocate you backup all of your information on an exterior arduous disk earlier than continuing.
Learn: Home windows crashes or freezes even in Protected Mode.
Why do my movies hold freezing?
There may be many the reason why your video retains freezing on a WIndow pc. If the media participant that you’re utilizing to play the video doesn’t assist codecs, it might freeze. One other reason for this drawback is the corrupted system picture recordsdata. In such a case it’s best to run SFC and DISM scans to repair the issue.
In case you are experiencing freezing points whereas taking part in movies in your net browser, delete its cookie and cache information. Additionally, test if the issue is happening on different net browsers. If not, it’s important to reset the browser you might be experiencing the issue with.
Typically a problematic background utility causes issues on a Home windows machine. You possibly can establish that program by troubleshooting your pc in a Clear Boot state.
You also needs to replace your graphics card driver and see if this helps. If the issue is happening on a particular media participant, switching to a different media participant will repair the problem.
Why does PC out of the blue freeze?
In case your Home windows PC freezes out of the blue, your system picture recordsdata may be corrupted. On this case, working the SFC and DISM scans will assist.
If the issue happens often, it may be a sign of defective RAM. You possibly can test the well being of your RAM by utilizing the Reminiscence Diagnostic Instrument. In case your RAM is wholesome and your pc freezes if you run a number of packages, it’s best to improve your bodily RAM.
Hope this helps.
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