[CASE STUDY] New-school Method to Coaching and Simulated Phishing Shines Over Conventional LMS

A U.S.-based enterprise manufacturing group lower their Phish-prone Share™ (PPP) by greater than 80% after 5 months utilizing the KnowBe4 safety consciousness coaching and simulated phishing platform.

PPP measures a company’s worker susceptibility to phishing assaults. A excessive PPP signifies larger danger, because it factors to a better variety of workers who sometimes fall for these scams. A low PPP is perfect, because it signifies the workers is safety‑savvy and understands find out how to acknowledge and shut down such makes an attempt.

KnowBe4’s new-school strategy for safety consciousness coaching built-in with simulated phishing checks helped lower their PPP by an element of 5 in comparison with an old-school strategy utilizing a third-party Studying Administration System (LMS).

At first, the agency’s coaching managers needed to see what a easy simulated phishing and quarterly coaching program might imply for his or her worker cybersecurity data. 

The agency arrange a coaching marketing campaign, tracked by their very own LMS, and simulated phishing campaigns utilizing one kind of phishing e-mail utilizing the KnowBe4 phishing platform. 

From Disjointed to Built-in

After seven months of coaching and phishing campaigns working a single mixture of the identical phishing e-mail and coaching touchdown web page, the outcomes have been in. Their baseline (pre-training) PPP was 20.7%. The seven months of coaching and simulated phishing knocked that determine right down to 17.3% with the coaching working solely by their present LMS.

Whereas the PPP did lower, after seven months of coaching and phishing safety checks, a company’s PPP itself sometimes needs to be lower in over half if no more. The KnowBe4 Phishing by Business Benchmarking Report, which in 2022 analyzed an information set of 9.5 million customers throughout 30,173 organizations with over 23.4 million simulated phishing safety checks, sometimes finds a roughly 40% lower in PPP inside 90 days of KnowBe4 coaching and simulated phishing checks when utilizing the KnowBe4 platform LMS to trace and handle each coaching and simulated phishing. 

Yr-Over-Yr Enhancements

The agency’s managers knew they might do higher. Plus, they wanted a greater technique to monitor coaching completions, and their very own LMS simply wasn’t assembly that want. 

The following yr, the agency’s managers absolutely dove into the capabilities of the KnowBe4 platform, integrating each coaching and simulated phishing campaigns. 

The coaching managers arrange extra frequent phishing campaigns with a number of problem ranges of simulated phishing emails. Additionally they ran a month-to-month credential harvesting marketing campaign to check workers’ mettle in opposition to emails designed to steal login info. All through this system they used the KnowBe4 platform to simply monitor coaching completions and assist decide how these associated to the simulated phishing checks. 

After 5 months, the PPP dropped down to three%; an 85.6% lower from their baseline a yr prior. 

The lesson was clear: if a person is uncovered to constant phishing checks included with coaching that may be tracked and enforced, not solely is total PPP decreased considerably, however they may also be much less seemingly to supply their credentials to dangerous actors, serving to to lower danger for his or her group

Assume your group may benefit from a new-school strategy to safety consciousness coaching? Discover out at the moment with a free demo!