Dell’s just lately unveiled XPS 13 Plus appears like an nearly ultimate laptop computer with its ultra-thin and light-weight design, high-performance and swift responsiveness assured by Intel’s Evo, an upgradeable SSD, and a sophisticated OLED show. However a few of Dell’s XPS 13 Plus machines have a big downside: their screens might die and even actually detach due to a difficulty with the glue. Dell is aware of concerning the scenario and is contacting the house owners to repair it.
The issue with Dell’s XPS 13 display screen is particular to OLED fashions and solely impacts a restricted variety of models. In distinction, LCD fashions are unaffected, reviews The Verge (opens in new tab) citing the pocket book provider. The Verge skilled the difficulty with their XPS 13 Plus as, throughout their overview course of, the display screen on their unit died, as described by Reddit (opens in new tab) customers. Nonetheless, it’s noteworthy that the unit examined by Tom’s {Hardware} didn’t have any issues.
In different instances, XPS 13’s screens displayed funky colours (opens in new tab), misplaced touchscreen performance, and even actually fell off their frames as a result of an improper adhesive was used. One such scenario was filmed in a Finest Purchase demo space (opens in new tab) (although it incorrectly calls the mannequin the XPS 15). Dell is conscious of the issue; it has corrected its manufacturing course of and is contacting the house owners of affected machines to repair them earlier than their OLED shows die.
“Dell Applied sciences locations the best precedence on the standard of our merchandise,” an announcement by Dell printed by The Verge reads. “We found that some screens on the XPS 13 Plus OLED techniques might turn out to be unfastened due to issues with the third-party adhesive used, and we shortly corrected the difficulty in our manufacturing course of. Dell is proactively reaching out to clients who could also be impacted to switch the display screen, ideally earlier than it turns into unfastened.”
Points with show adhesives are fairly widespread within the business. For instance, lately, gadgets from Apple (opens in new tab), OnePlus (opens in new tab), and TCL/BlackBerry (opens in new tab) suffered from such points as their shows both indifferent or reproduced colours incorrectly.
