The reliability of companies delivered by ISPs, cloud suppliers and conferencing companies (a.okay.a. unified communications-as-a-service (UCaaS)) is a sign of how effectively served companies are by way of the web.
ThousandEyes is monitoring how these suppliers are dealing with the efficiency challenges they face. It’ll present Community World a roundup of fascinating occasions of the week within the supply of those companies, and Community World will present a abstract right here. Cease again subsequent week for one more replace, and see extra particulars right here.
Up to date Could 23
International outages throughout all three classes final week jumped from 204 to 277, up 36%, and within the US, they elevated from 85 to 102, up 20%.
Globally, ISP outages elevated, from 143 to 212, up 48%, and within the US elevated from 64 to 76, up 19%.
Globally, cloud-provider community outages elevated from 9 to 17, and within the US from six to 11.
Globally, collaboration-app community outages dropped from eight to 4, and within the US from six to 4.
There have been two notable outages.
On Could 17, NTT America skilled an outage affecting some prospects and downstream companions throughout international locations together with, the US, the UK, Germany, and the Netherlands. The outage, lasting round 20 minutes, was noticed round 11:05 a.m. EDT and appeared to heart on NTT nodes in San Jose, California; Dallas, Texas; and Seattle, Washington. Round quarter-hour into the outage, various Dallas nodes appeared to recuperate. The outage was cleared round 11:25 a.m. EDT. Click on right here for an interactive view.
On Could 19, Amazon skilled an interruption affecting a few of its companions and prospects in international locations together with the US, Brazil, India, Armenia, and France. The outage, lasting round 10 minutes, was first noticed round 2:45 p.m. EDT, apparently centered on Amazon nodes in Ashburn, Virginia. The variety of impacted international locations appeared at its highest for the primary 5 minutes, lowering all through the period of the outage till the final minutes when it appeared to have an effect on solely the US and India. The outage was cleared round 2:55 pm. EDT. Click on right here for an interactive view.
Up to date Could 16
International outages throughout all three classes final week decreased from 237 to 204, down 14% in comparison with the week prior. Within the US they decreased from 98 to 85 (13%).
Globally, ISP outages decreased from 175 to 143 (18%) and within the US declined from 78 to 64 (8%).
Globally cloud-provider community outages remained at 9, whereas within the US they doubled from three to 6.
Globally collaboration-app community outages elevated barely final week, from seven to eight, and within the US elevated from 4 to 6.
There have been two notable outages throughout the week.
On Could 11 Hurricane Electrical skilled an outage affecting prospects and downstream companions within the US, Hong Kong, Malaysia, Brazil, United Arab Emirates, Canada, India, Germany, the Netherlands, Australia, Costa Rica, and the UK. The outage was first noticed at 9:45 p.m. EDT, and lasted a complete of 16 minutes in two occurrences over a 95-minute interval. The primary appeared to heart on Hurricane Electrical nodes in London, England. 5 minutes into the primary incidence, the London nodes appeared to clear, however nodes in San Jose, California, exhibited outage circumstances. Fifteen minutes after that appeared to clear, nodes in San Jose, California, once more exhibited outage circumstances, as did nodes in New York, New York, and Chicago, Illinois. The outage was cleared round 10:20 p.m. EDT. Click on right here for an interactive view.
On Could 10, Degree 3 Communications skilled an outage that affected downstream companions and prospects throughout the US. The outage was first noticed aroun 1:55 a.m. EDT centered on Degree 3 nodes in San Francisco, California and was cleared round 2:05 a.m. EDT. Click on right here for an interactive view.
Up to date Could 9
International outages throughout all three classes decreased from 285 to 237 (17%) final week, whereas within the US they decreased from 107 to 98 (8%).
Globally. ISP outages decreased from 209 to 175 (16%), and from 91 to 78 (14%) within the US.
Globally, cloud-provider community outages rose from 5 to 9, and within the US elevated from two to a few.
Globally, collaboration-app community outages elevated from 4 to seven, and within the US from two to 4.
There have been two notable outages throughout the week.
On Could 5, Hurricane Electrical, skilled an outage that impacted prospects and downstream companions throughout international locations together with the US, Canada, Turkey, the Netherlands, Egypt, Australia, Singapore, France, Hong Kong, the UK, and New Zealand. The outage got here in 10 occurrences over a interval of three hours, 33 minutes beginning at 1:55 a.m. EDT. The primary initially centered on Hurricane Electrical nodes in Chicago, Illinois. 5 minutes later, nodes in Dallas, Texas additionally confirmed outage circumstances, and eight minutes after that, the nodes appeared to clear. 5 minutes later the Chicago nodes once more appeared to exhibit outage circumstances, then appeared to clear 4 minutes after that, solely to exhibit outage circumstances once more after 10 minutes. Round 2:30 a.m. EDT, the Chicago nodes appeared to clear, however confirmed outage circumstances once more half-hour later, as did nodes in San Jose, California. Six minutes after this outage cleared, the fifth outage occurred, once more centered in Chicago and lasting six minutes however primarily affecting the US. Round 3:33 a.m. EDT, the Chicago nodes once more started exhibiting outage circumstances. Seven minutes into this incidence, the Chicago nodes appeared to clear, however nodes in San Jose exhibited outages. 5 minutes after that incidence cleared, a two-minute outage affected nodes in Denver, Colorado. The eighth and longest incidence lasted 18 minutes affecting nodes in Chicago and New York, New York. 5 minutes later, Kansas Metropolis, Missouri, nodes confirmed outage circumstances. Ten minutes into that incidence, the New York nodes appeared to clear, however these in San Jose confirmed outage circumstances. Twenty-five minutes after it cleared, a ninth incidence was noticed in nodes in Minneapolis, Minnesota; Portland, Oregon, and Denver. 5 minutes into this incidence, they appeared to clear and the San Jose nodes exhibited outage circumstances. They cleared, however then 10 minutes later exhibited outage circumstances once more as did nodes in Portland and Denver. That lasted 14 minutes, lastly clearing round 5:25 a.m. EDT. Click on right here for an interactive view.
At 3:40 a.m. EDT on Could 4, NTT America skilled a 14-minute outage that impacted some prospects and downstream companions throughout the US. It appeared to heart on NTT nodes in San Jose, California, and 5 minutes later, among the nodes appeared to clear. The outage was cleared round 3:55 a.m. EDT. Click on right here for an interactive view.
Up to date Could 2
International outages throughout all three classes final week elevated from 219 to 285, up 30%, whereas within the US they elevated from 81 to 107, a 32% bounce.
Globally, ISP outages elevated from 156 to 209, up 34%, and within the US from 62 to 91, a 47% enhance.
Globally, cloud supplier community outages decreased from six to 5, and within the US rose from one to 2.
Globally, collaboration-app community outages decreased from seven to 4 and within the US from three to 2.
There have been two notable outages throughout the week.
On April 27 TATA Communications skilled an outage that impacted a lot of its downstream companions and prospects in international locations, together with the US, the UK, Australia, Sweden, Germany, and Norway. The outage lasted 11 minutes in complete and was divided into three incidents over 55-minutes. It was first noticed round 5:10 a.m. EDT with an outage lasting 4 minutes that seemed to be centered on TATA nodes situated in Newark, New Jersey, and Marseille, France. Thirty-five minutes after the primary incidence cleared, Newark nodes appeared to exhibit outage circumstances once more. Ten minutes after showing to clear they once more appeared to exhibit outage circumstances. The outage was cleared round 6:10 a.m. EDT. Click on right here for an interactive view.
On April 27, Telecom Italia Sparkle skilled an outage that impacted a few of its companions and prospects in international locations, together with, the US, China, New Zealand, Canada, Japan, France, Italy, the UK, Germany, Brazil, Japan, Turkey, Nigeria, India, Hong Kong, Sweden, Republic of Korea, and Austria. The 23-minute outage was first noticed round 6:25 p.m. EDT and appeared to heart on nodes in Ashburn, Virginia. 5 minutes into the outage nodes in Milan, Italy; Frankfurt, Germany; London, England; and Sao Paulo, Brazil, exhibited outage circumstances. Twenty minutes after being noticed, most of the nodes appeared to recuperate, leaving simply nodes situated in Milan and Frankfurt exhibiting outage circumstances. The outage was cleared round 6:50 PM EDT. Click on right here for an interactive view.
Replace April 18
International outages throughout all three classes final week rose from 269 to 297, a ten% enhance. Within the US, outages elevated from 97 to 110, up 13%.
Globally, ISP outages elevated from 158 to 209, up 32%. whereas within the US they elevated from 54 to 88.
Globally cloud-provider outages decreased from 11 to eight, however within the US elevated from two to 6.
Globally, collaboration-app community outages elevated from 22 to 24, up 9%, and within the US they dropped from 15 to 6.
On April 13, a Hurricane Electrical outage impacted prospects and downstream companions throughout areas together with the US, Colombia, Israel, Greece, Costa Rica, Canada, and Germany. The outage, first noticed at round 2:51 a.m. EDT, lasted 23 minutes and appeared to heart on Hurricane Electrical nodes situated in Miami, Florida and Paris, France. 5 minutes into the outage, the nodes situated in Paris, France appeared to recuperate, and nodes situated in San Jose, California, exhibited outage circumstances. 5 minutes after showing, the San Jose nodes lalso appeared to clear and nodes in Ashburn, Virginia, and Chicago, Illinois exhibited outage circumstances. The outage was cleared round 3:15 a.m. EDT. Click on right here for an interactive view.
On April 12, Oracle skilled an outage that impacted prospects and downstream companions interacting with Oracle Cloud companies in international locations together with the US, Japan, Canada, the United Arab Emirates (UAE), India, Germany, the UK, the Netherlands, Brazil, the Republic of Korea, the Philippines, and Australia. First noticed at round 8 a.m. EDT and lasting a complete of 38 minutes, the outage consisted of two occurrences over a 45-minute interval. The primary initially appeared centered on Oracle nodes in Toronto, Canada. After 10 minutes, nodes in Montreal and Mississauga, Canada; Chicago, Illinois; Dubai, UAE; Tokyo, Japan; Sydney, Australia; and London, England exhibited outage circumstances. After half-hour into the primary incidence, solely Toronto, Kitchener, and Sydney nonetheless exhibited outage circumstances. At round 8:35 AM EDT, the outage appeared to clear about 8:35 a.m. EDT, however 5 minutes later, Toronto nodes as soon as once more appeared to exhibit outage circumstances. The outage was cleared round 8:45 a.m. EDT. Click on right here for an interactive view.
Replace March 28
International outages throughout all three classes final week elevated from 216 to 234, up 8%, whereas within the US they elevated from 82 to 99, up 21%.
International ISP outages elevated from 153 to 169, up 10%, and within the US they elevated from 61 to 74, up 21%.
International cloud-provider community outages elevated from 9 to fifteen, whereas within the US they elevated from six to 9.
International collaboration-app community outages elevated from 9 to 10 outages and within the US they remained at six.
There have been two notable outages throughout the week.
On March 21, Hurricane Electrical skilled an outage that impacted prospects and downstream companions throughout a number of areas together with the US, Canada, Nigeria, Australia, Malaysia, Germany, China, Denmark, Egypt, Norway, Japan, and Belgium. The outage was noticed round 7:10 p.m. EDT, and lasted 37 minutes in two occurrences over an hour and 20-minute interval. The primary incidence centered on nodes in Dallas, Texas and appeared to primarily influence the US and Canada. Forty minutes after this primary outage cleared, the second outage was noticed centered on nodes in London, England. 5 minutes into the second incidence, the London nodes recovered and nodes in San Jose, California, exhibited outage circumstances for the following 10 minutes. Twenty minutes into the second incidence, the San Jose nodes appeared to clear and nodes in New York, New York, exhibited outage circumstances. The outage was cleared at round 8:20 p.m. EDT. Click on right here for an interactive view.
On March 22 Rackspace Know-how skilled a collection of outages over a interval of an hour and 34 minutes that impacted downstream suppliers and prospects within the US. The 51-minute outage was first noticed round 2:40 p.m. EDT centered on Rackspace nodes in Chicago, Illinois. Thirty-four minutes later, the Chicago nodes appeared to recuperate. Forty minutes after first being noticed, Chicago nodes as soon as once more exhibited outage circumstances over a collection of 5 short-duration outages earlier than clearing round 4:25 p.m.EDT. Click on right here for an interactive view.
Replace March 21
International outages throughout all three classes final week elevated from 210 to 216, a 3% enhance in comparison with the week prior. Within the U.S., outages elevated from 66 to 82, a 24% enhance.
Globally, ISP outages decreased from 159 to 153, down 4%, whereas within the US they elevated from 49 to 61, up 24%.
